Available Services - Luxury Chalet

Luxury vacation, tailored to the guest's wishes with personal 5* service.
 

3 variations are offered:


CATERED

  • Exclusive use of the Backstage Luxury Chalet
  • Chef and chalet service
  • Concierge service prior to arrival and throughout duration of stay
  •  Shuttle service to/from the chalet upon arrival and departure
  • Welcome Champagne on arrival day
  • Welcome basket with fruit and chocolate
  • Meeting with the chef and chalet staff to plan the evening meal
  • Daily housekeeping service
  • Daily nutritious breakfast served by the chalet staff
  • Daily afternoon tea with sweet surprises from the Patisserie
  • 3-course menu on 6 of 7 nights
  • Upon request, earlier evening meals for children 
  • The best selection of house wines, beer and softdrinks with the evening meals
  • Bar with spirits
  • Mid week towel exchange
  • Bathrobes, bath towels and toiletries
  • Hair dryer in every washroom
  • Ski pass delivery service upon request
  • Use of the "Genesis" theme wellness centre at the Backstage Hotel Zermatt
  • Complimentary cinema entrance

CATERED BREAKFAST ONLY

  • Exclusive use of the Backstage Luxury Chalet
  • Chef and chalet service
  • Concierge service prior to arrival and throughout duration of stay
  •  Shuttle service to/from the chalet upon arrival and departure
  • Welcome Champagne on arrival day
  • Welcome basket with fruit and chocolate
  • Daily housekeeping service
  • Daily nutritious breakfast served by the chalet staff
  • Mid week towel exchange
  • Bathrobes, bath towels and toiletries
  • Hair dryer in every washroom
  • Ski pass delivery service upon request
  • Use of the "Genesis" theme wellness centre at the Backstage Hotel Zermatt
  • Complimentary cinema entrance

SELF-CATERED

  • Exclusive use of the Backstage Luxury Chalet
  • Concierge service prior to arrival and throughout duration of stay
  •  Shuttle service to/from the chalet upon arrival and departure
  • Welcome Champagne on arrival day
  • Welcome basket with fruit and chocolate
  • Daily housekeeping service
  • Mid week towel exchange
  • Bathrobes, bath towels and toiletries
  • Hair dryer in every washroom
  • Use of the "Genesis" theme wellness centre at the Backstage Hotel Zermatt
  • Complimentary cinema entrance

ADDITIONAL SERVICES (UPON REQUEST / EXTRA CHARGES APPLY)

  • Transfer from the airport to Zermatt
  • Transfer by helicopter
  • Ski passes
  • Ski equipment rental
  • Childcare
  • Massages / cosmetic treatments in the chalet
  • Private ski instructor / mountain tour guide
  • Additional activities
  • Pre-arrival shopping service
  • Private Party / DJ / entertainment / event planning
 

Please enquire about any other specific service requests.


*Afternoon tea is not cleared away on the staff day off.
**This service is based on a weeklong stay and services may be tailored to your exact requirements during the booking process. Extra services included with each booking will be listed on the Booking Confirmation.